PRO Plus Level 1 is currently fully booked.
Already using Case Logic?
Existing eligible Case Logic Customers receive priority when PRO Plus places become available.
If you currently use Essential, Structure, Advanced or PRO, join the waiting list using the email address connected to your Case Logic account so your existing Customer status can be confirmed.
Using an eligible Case Logic service gives you priority consideration when availability returns. It does not guarantee a place or a particular waiting time.
New to Case Logic? You can still join.
You do not need to be an existing Case Logic Customer to register your interest.
Join the PRO Plus Level 1 waiting list and we can let you know when relevant availability changes.
Existing eligible Case Logic Customers are considered first when limited PRO Plus places become available.
What happens next?
1. Join the waiting list
Register your interest in PRO Plus Level 1.
2. We confirm existing Customer status
If you are using an eligible Case Logic service, use the email address connected to your account so your Customer status can be confirmed.
3. Availability changes
When relevant availability changes, Case Logic can contact Customers in accordance with the applicable waiting-list priority.
4. You decide
Being on the waiting list does not require you to purchase PRO Plus Level 1 when a place becomes available.
Your situation. Your decisions.
Why are places limited?
Live Practical Support has real availability.
Keeping places limited helps Case Logic provide the support attached to the service without taking on more Live Practical Support Customers than can be properly supported.
We would rather ask you to wait than offer a place that is not genuinely available.
You do not have to wait to start getting clearer.
If you need Case Logic now, you can choose from the support levels that are currently available.
Start with what you need today. Move to more support only if you need it. VIEW AVAILABLE SUPPORT LEVELS
Frequently Asked Questions:
Can I join the PRO Plus Level 1 waiting list if I do not already use Case Logic?
Yes. Anyone can register their interest when the level is fully booked. Existing eligible Case Logic Customers receive priority when limited places become available.
Which Customers receive priority?
Priority is given to eligible Customers actively using Essential, Structure, Advanced or PRO.
Do I need to buy another Case Logic plan to join the waiting list?
No. You can join the waiting list without purchasing another Case Logic service.
Will buying a Case Logic plan guarantee me a PRO Plus place?
No. Using an eligible Case Logic service may give you priority consideration when availability returns, but it does not guarantee a PRO Plus place or a particular waiting time.
Choose another Case Logic support level only if it fits what you need now — not simply to improve your waiting-list priority.
Do I pay to join the waiting list?
No. There is no payment required simply to register your interest.
Can I leave the waiting list?
Yes. You can leave the waiting list at any time. Use the withdrawal option provided with your waiting-list confirmation or communications.
How long will I have to wait?
Availability can change, so Case Logic does not promise a waiting time unless one can genuinely be verified. We can contact you when relevant availability changes.
What if I need Case Logic before a PRO Plus place becomes available?
You can choose from the Case Logic support levels that are currently available. You do not need PRO Plus to begin. VIEW AVAILABLE SUPPORT LEVELS
A place may be full. Your next step does not have to be.
Join the waiting list for PRO Plus Level 1, or choose the Case Logic support that works for you today.