PRO Plus Level 3 is coming soon.
Already using Case Logic?
Existing eligible Case Logic Customers receive priority when PRO Plus Level 3 becomes available.
If you currently use Essential, Structure, Advanced or PRO, join the waiting list using the email address connected to your Case Logic account so your existing Customer status can be confirmed.
Priority consideration does not guarantee a place, a particular position or a particular launch time.
You do not need to be an existing Case Logic Customer to register your interest in PRO Plus Level 3.
Join the waiting list and we can let you know when there is a meaningful Level 3 update.
Existing eligible Case Logic Customers receive priority when places first become available.
What happens next?
1. Join the waiting list
Register your interest in PRO Plus Level 3.
2. We confirm existing Customer status
If you are using an eligible Case Logic service, use the email address connected to your account so your Customer status can be confirmed.
3. We keep you informed
When there is a meaningful Level 3 update, Case Logic can contact you.
4. You decide
Joining the waiting list does not require you to purchase PRO Plus Level 3 when it becomes available.
Your situation. Your decisions.
Why are places limited?
Live Practical Support has real availability.
Keeping places limited helps Case Logic provide the support attached to the service without taking on more Live Practical Support Customers than can be properly supported.
We would rather ask you to wait than offer a place that is not genuinely available.
You do not have to wait to start getting clearer.
If you need Case Logic now, you can choose from the support levels that are currently available.
Start with what you need today. Move to more support only if you need it. VIEW AVAILABLE SUPPORT LEVELS
Frequently Asked Questions:
Is PRO Plus Level 3 available now?
Not yet. PRO Plus Level 3 is coming soon and is not currently available to purchase.
Can I join the waiting list now?
Yes. You can register your interest before Level 3 becomes available.
Do I pay to join the waiting list?
No. There is no payment required simply to register your interest.
Can I join if I do not already use Case Logic?
Yes. New Customers are welcome to join the waiting list. Existing eligible Case Logic Customers receive priority when places first become available.
Which existing Customers receive priority?
Priority is given to eligible Customers actively using Essential, Structure, Advanced or PRO.
Will buying another Case Logic plan guarantee me Level 3?
No. Using an eligible Case Logic service may give you priority consideration when Level 3 becomes available, but it does not guarantee a place, a particular position or a particular launch time.
Choose another Case Logic support level only if it fits what you need now — not simply to improve your waiting-list priority.
When will PRO Plus Level 3 launch?
Case Logic does not publish a launch date unless it can be genuinely verified. If you join the waiting list, we can contact you when there is a meaningful Level 3 update.
Can I leave the waiting list?
Yes. You can leave the waiting list at any time using the withdrawal route provided with your waiting-list confirmation or communications.
What if I need Case Logic before Level 3 becomes available?
You can choose from the Case Logic support levels that are available now. You do not need PRO Plus Level 3 to begin.
Join the waiting list and we’ll let you know when Level 3 is ready.
There is no confirmed launch date to keep track of.
PRO Plus Level 3 will open when it is genuinely ready and available.
We can contact you when there is a meaningful Level 3 update.
You do not have to wait to start getting clearer.
If you need Case Logic now, you can choose from the support levels that are currently available.
Start with what you need today. Move to more support only if you need it.
Choose another Case Logic support level only if it fits what you need now — not simply to improve your Level 3 waiting-list priority.