Find Urgent Help

Global Resources

When something serious is happening, the right help matters more than trying to handle everything alone.

If you or someone else may be in immediate danger, contact the emergency services where you are now.

Not sure what kind of help you need?

Difficult situations can involve several problems at the same time. Start with the issue that feels most urgent or important right now.

If there is immediate danger, use emergency services first.

If there is no immediate danger and you want help making sense of the wider situation, Case Logic can help you understand what is happening, organise what matters and prepare more clearly for your next steps.

Case Logic provides Situation Intelligence support. It is not an emergency service and does not replace police, ambulance, medical care, mental-health treatment, legal representation or other qualified professional support where needed.

Immediate danger or emergency

If someone may be in immediate physical danger, seriously injured or at immediate risk, contact the police, ambulance, fire or other emergency service where you are.

FIND EMERGENCY HELP

Mental health or emotional crisis

Find crisis, emotional-support and mental-health services available where you are.

FIND MENTAL HEALTH & CRISIS SUPPORT

Abuse, violence or personal safety

Find support for domestic abuse, sexual violence, stalking, harassment, threats, exploitation or another serious personal-safety concern.

FIND SAFETY SUPPORT

Child safety

If you are worried that a child may be unsafe or at risk of abuse, exploitation or serious harm, find appropriate emergency or child-protection support where you are.

FIND CHILD-SAFETY HELP

Missing person

If someone is missing and you are concerned for their safety, contact the appropriate police, missing-person or specialist service where you are.

FIND MISSING-PERSON HELP

Somewhere safe to stay

Find appropriate help if you are homeless, at risk of homelessness, fleeing abuse or urgently need somewhere safe.

FIND HOUSING & SAFETY SUPPORT

Online threats, scams or cybercrime

Find appropriate routes for serious online threats, stalking, blackmail, sextortion, scams, identity theft, account compromise, intimate-image abuse and other online harms.

FIND ONLINE-SAFETY HELP

Alcohol or drugs

Find specialist help if alcohol or drug use is creating immediate danger, dependency, distress or serious problems for you or someone else.

FIND SUBSTANCE-USE SUPPORT

Trafficking or exploitation

Find specialist help if you or someone else may be experiencing trafficking, forced labour, sexual exploitation or another form of exploitation.

FIND SPECIALIST SUPPORT

Legal or professional help

Some situations need help from a lawyer, doctor, mental-health professional, financial professional, immigration specialist or another appropriately qualified professional.

FIND PROFESSIONAL HELP

Immigration, refugee or humanitarian help

Find recognised services for urgent immigration, refugee, displacement or humanitarian support.

FIND APPROPRIATE SUPPORT

Find Mental Health & Crisis Support

You can reach for support before things feel overwhelming or urgent.

If you believe you or someone else may be in immediate danger, contact the emergency services where you are.

If you are struggling to stay safe or experiencing a serious emotional crisis, seek urgent crisis or medical support.

Support can begin before a crisis

You may want support because you are dealing with overwhelming stress, anxiety, low mood, depression, suicidal thoughts, self-harm, grief, trauma, loneliness, substance use, relationship difficulties or another difficult emotional experience.

You can also seek help because you are worried about someone else.

How Case Logic can still help

Professional or crisis support may address one part of a difficult situation.

If there is no immediate danger, Case Logic can also help you understand and organise the wider situation and prepare for decisions, conversations or next steps.

Case Logic does not provide crisis intervention, diagnosis, treatment or emergency medical care.

Find support where you are

Choose your country or territory to see verified mental health, emotional support and crisis options available where you are.

SELECT COUNTRY OR TERRITORY

Support may include phone, text, chat or online services, depending on what is available in your location.

Independent support

Where verified services are available, Case Logic may show or link to independent helplines, crisis services or specialist directories. Those services remain responsible for their own information, availability and support.

Find Help With Abuse, Violence or Personal Safety

If someone is hurting, threatening, controlling, stalking, exploiting or frightening you, you can look for help without having to solve the whole situation first.

If you are in immediate danger, contact the emergency services where you are.

If using this device or viewing this page could put you at risk, leave when it is safe to do so.

If your device may be monitored

Quick Exit can help you leave this page quickly, but it may not hide that you visited it.

If it is safe and possible, consider using a device, account or connection the other person cannot access or monitor.

Find help with

Domestic abuse
Sexual violence or assault
Stalking or harassment
Threats or intimidation
Child abuse or exploitation
Trafficking or exploitation
Forced or controlling behaviour
Online abuse or intimate-image abuse

You can seek help at any stage.

You do not need to wait for violence, injury or an emergency before contacting an appropriate support service.

Case Logic and the wider situation

A safety issue can also affect housing, family, money, work, communication, evidence, legal matters and important decisions.

Case Logic can help you understand and organise the wider situation. It does not replace police, safeguarding services, medical care, specialist abuse services or legal professionals.

If there is immediate danger or you need specialist safety support, use the appropriate emergency or specialist route first.

Find support where you are

Choose your country or territory to see verified independent support services relevant to your location.

SELECT COUNTRY OR TERRITORY

Sometimes the clearest next step is getting the right specialist help.

Case Logic can help you understand and organise a difficult situation, but some needs are better handled by an appropriately qualified professional or recognised specialist service.

Find the kind of help that fits

Legal matters

Look for an appropriately qualified lawyer, legal-aid service or recognised legal-support organisation in your country or jurisdiction.

Medical help

Seek an appropriate doctor, medical service or emergency service where health or physical safety is involved.

Mental health

Seek an appropriate mental-health professional or crisis service where professional mental-health support is needed.

Housing or homelessness

Find recognised housing, homelessness or emergency-accommodation support where you live.

Money or debt

Look for appropriately regulated or recognised financial or debt support in your country.

Immigration or refugee support

Use appropriately qualified immigration professionals or recognised refugee or humanitarian organisations.

Alcohol or drugs

Specialist substance-use services may provide assessment, treatment, crisis help and continuing support.

Victim support

Specialist organisations may help people affected by crime, violence, abuse, stalking, exploitation or other serious experiences.

Different kinds of help can work together

Professional help and Case Logic can have different roles.

A professional may deal with a specialist part of your situation. Case Logic can help you understand and organise the wider picture and prepare for important conversations or next steps.

Safe & Respectful Use of Case Logic

You can disagree, ask questions, request clarification or raise a complaint. Respectful challenge is part of using Case Logic.

We also need to keep the service safe and workable for Customers, Case Logic Workers and other people.

What crosses the line

We may take action where someone uses Case Logic to:

threaten, intimidate or abuse another person;
harass a Case Logic Worker or another person;
use discriminatory or hateful abuse;
make threats of violence or serious harm;
deliberately misuse the service to harm another person;
seek confidential or private information they are not entitled to receive;
deliberately or persistently misuse the service in a way that materially interferes with Case Logic’s ability to support Customers; or
use Case Logic in another way prohibited by our Acceptable Use Policy.

What may happen

Depending on what has happened and how serious it is, Case Logic may:

ask the person to change their behaviour;
end or limit a particular interaction;
change how support is provided where appropriate;
restrict particular service features; or
suspend or end access where permitted by the Terms of Service.

Serious safety concerns may require different action where appropriate or required by law.

We will consider the circumstances

Being upset, distressed, frustrated, asking repeated questions, criticising Case Logic or disagreeing with us does not by itself make behaviour unacceptable.

Any action should be proportionate to what has happened.

If you think we got it wrong

Where an appropriate review or complaints route is available, we will explain how to use it.