Contact Us
Whatever you need to ask, finding the right place to start should be simple.
Choose the right route.
Need some help, have a question or want to contact Case Logic? Choose the route that best matches what you need. If you are not sure, use the contact form and tell us briefly how we can help.
What happens next?
We will read your enquiry carefully, respond as soon as we reasonably can and treat the information you send with care and respect.
✓ Read your enquiry carefully.
✓ Reply as soon as we can.
✓ Treat your information with care and respect.
Our Promise
We aim to keep communication clear, easy to understand and focused on what matters most.
- Reply in plain English.
- Keep things clear and easy to understand.
- Treat every enquiry with care and respect.
- Focus on what matters most.
- Put people before complexity.
Customer Support
For help with your Case Logic account, access, support level, billing or using the service, use the contact form or email support@case-logic.org.
If your enquiry is about billing or a refund, include the email address used for your account and any relevant transaction or invoice reference. Never send your password or full payment-card details.
Privacy or legal questions
For privacy requests or legal enquiries relating to Case Logic, email legal@case-logic.org.
Partnership, media or careers
If you want to discuss a partnership, contact Case Logic about media, or explore future opportunities, use the relevant Partner With Us, Press or Careers page.
Need urgent or professional help?
Case Logic is not an emergency service and does not replace qualified professional help where it is needed. If there is immediate danger or an urgent emergency, contact the appropriate emergency service for your location. For further information, use the Case Logic Urgent Help & Safety resources and Professional & Emergency Help page.
Ready to use Case Logic?
If you do not need to contact us first, start with Quick Clarity and tell Case Logic what you need help understanding.